We have exciting news: Sofatech is introducing Unified Communications as a Service (UCaaS) for all our customers! This ground-breaking service combines business telephony, virtual meetings, business chat, and contact centre functionalities in one cloud-based platform. An all-in-one solution that allows your organisation to work more efficiently and customer-focused. Even more, from January 2025, we will also add a full mobile solution to this package.
Why choose Unified Communications?
Satisfied customers
With Unified Communications, you stay in touch with your customers anytime, anywhere, via any device. Whether you call, chat or meet, you provide flawless service that boosts customer satisfaction and loyalty.
One platform, maximum control
Administrators benefit from a central portal to easily manage everything from statistics to costs. Users collaborate effortlessly via an intuitive app. This is the perfect balance between simplicity and control.
Digital transformation accelerated
UCaaS supports your organisation in a seamless digital transformation. This streamlined platform increases productivity and optimises customer satisfaction.
Automation at its best
Whether managing users, telephony or call flows, with a few clicks you set everything up through a user-friendly interface. From a single application, you can record calls, transfer them or even set up full PBX functionalities.
Work where you want, how you want
With UCaaS, you have complete flexibility. Use our apps on your computer, tablet or smartphone (Windows, Mac, iOS, Android). Working remotely, on the road or hybrid? No problem. All communication channels - voice, video, chat - are available anytime, anywhere.
Seamless integrations
Our solution integrates seamlessly with your favourite tools, such as Microsoft Teams, CRM systems and Power BI. This saves time and avoids switching between applications, allowing your team to fully focus on what really matters.
Ready to transform your communication?
Unified Communications is not just another service, it is the future of collaboration and communication. Want to know how this solution can help your organisation grow?
Contact us today and discover how Unified Communications makes your work easier, more efficient and effective.
Together, we make customer-centric communication more accessible than ever.