Discover Unified Communications
Good news, Sofatech is now offering the Unified Communications service to all its customers! UCaas (Unified Communication as a Service) is a solution that combines enterprise telephony, virtual meetings, instant messaging (business chat) and contact centre in a single cloud-based platform.
Satisfied Customers
Stay in touch with customers quickly and easily. Call or chat on any device. Solve problems and strengthen loyalty.
One hub
One administrator portal for statistics and cost control. One app for users to collaborate and manage
Digital transformation
A streamlined and optimised platform for increased productivity and satisfied customers.
Automated
Communications
With just a few clicks, administrators can manage users, telephony, call flows, statistics, etc. in one user-friendly interface.
In addition to the IP phone, users can download the apps (Web, Windows, Mac, Android, iOS) on all their devices (PC, Smartphone or tablet) to intuitively collaborate and manage their communications. Working remotely at home or on the road now becomes child's play. Calls can be recorded, put on hold and transferred. A PBX can be set up in minutes with call routing, IVR, users, voicemail and messaging. Chats and documents can be sent from a single platform.
Across all channels (voice, video, chat, etc.). On all your devices. Wherever you are.
Integrations.
Our service easily integrates with your favourite business applications such as Microsoft Teams, CRM systems and Power BI. Our integrations allow you to access our service from within your applications. Save time without switching back and forth between applications.
