"Grootmoeders Koffie, a family business now in its 4th generation, continues to practice the art of coffee roasting with passion and dedication.
We recently took a big step in our growth and sustainability by investing heavily in new, energy-efficient and easily accessible buildings, where we can focus even more on the coffee experience and efficiency.
These investments are a testament to our commitment to innovation and modernization!
This also led us to thoroughly rethink our sales process.
We recognized the need to evolve with the ever-changing market and the growing demand for an automated ordering process.
A web shop seemed the ideal step forward to offer our customers that service. Our largest target market, offices, were big askers for this.
Main objective: achieve an integrated process whereby orders are processed directly instead of the 2 existing systems that did not communicate with each other.
Sofatech proved to be the perfect partner to realize our vision.
Using their expertise and the Odoo platform, the goal is not only to launch a user-friendly webshop, but also to automate and modernize our entire sales process.
The first steps in this process have already been taken and we have already noticed some positive changes.
Our data is now more accessible than ever before, allowing us to make faster and more accurate decisions
The new POS system can also handle much more data and we have less paperwork.
So we can already say that this modernization is already leading to increased employee satisfaction.
In short, we are excited about the future and look forward to the launch of our web shop.
We are confident that these strategic investments will allow us to achieve even greater growth and success."
Vinciane Pattyn - Business Manager
